More on Eldeco

This is what one of the readers have to say about the Eldeco and Ananda, Noida:

The blokes at Eldeco Infrastructure and Properties Ltd, the makers of Eldeco Ananda at Noida, have a way of plumbing to new depths of ineptitude. Case in point? The massive steel tubes that have come up in the basement car park. Who ever wanted them anyway. Even assuming that these barricades serve a purpose i.e. we get disciplined enough to park our cars in a way that enables others to also find their space, these bars could have been a little lower and hence making it possible for people to get out of their cars without fear of banging the door onto these bars.
Someone in Eldeco needs his head examined. Not only is this effort so hopelessly counterproductive and irritating, it has also cost them a tidy packet, with all the fabricating and welding and painting, which amount could have been spent on a better treadmill at the gym.

The Strange World of Eldeco

Recently read this article on Eldeco: http://news.gurgaon-properties.com/gurgaon-properties-building-on-his-business-dreams/
It says that ".. (Eldeco) are trying to deliver dream homes to savvy customers, not just in the metros but in the second tier cities as well."
Sure they do know what the customers dream of, otherwise how would they how to make them a nightmare. Eldeco Ananda at Noida can be made a good case study on how to turn customer's dream into nightmares. The list of problems here are endless.
1. Erratic power supply (even with power backup), which even causes the bulbs in common corridors to fuse every week, not to speak of what happens in our homes.
2. Water supply which seems straight out of Yamuna river. Even Noida Authority flats have better water quality then at Eldeco Ananda.
3. Poor construction quality, seepage in walls galore.
4. Massive delay in delivery. The deadline for possession was March 2006. Its now April 2007 and the work is still at least 5-6 months away from completion. Though some brave hearts like us have agreed to shift due to monetary pressures.
5. Its summer now, but the swimming pool is still empty. I think they are waiting for the winter to set in to start the swimming pool, so that people can enjoy sun bathing by the pool side.
6. The piped gas supply has not started yet. The residents are made to believe that it is not safe to start the supply until 75% occupancy is there.
7. High maintenance charges with no accountability from Eldeco Management.
8. The gymnasium is a sham, with 72 houses, they have equipment which can not even handle 5 persons at the same time. Private gyms which charge much less are much better than this.

Maybe its Ananda, Devil style.

Eldeco Marketing

Sometime back I had a discussion with one of the marketing folks at Eldeco Properties and Infrastructre Ltd, regarding the house that I had bought in their premium project at Noida, Eldeco Ananda. I had a problem regarding my electricity bill which was generated by Eldeco themselves and had asked the marketing person to get the mistake rectified, to which he had agreed to and told me that he will get back in a couple of days.
After a few days I found that the problem is still there in my bill, so I called this person again and asked him about the status. He said, matter of factly that this was not his problem and he would not be able to get the issue fixed. When I said that then why did you commit to get back to me when we talked the last time. To my utter disbelief he said that he had never said that he will get back to me and instead it was I who was supposed to get back to him. Now I wonder if the problem was with my bill and if I had agreed to get it resolved then why would I get back to him. I would get the issue resolved and be happy, why the hell would I give him a call to tell him that the problem has been fixed. That would have been the most stupidest thing to do.
So I got a litte disturbed and the cumulative anger of all the promises broken by Eldeco till then, caused me to say that "Enough is enough, I had made a big mistake of buying a flat from Eldeco and now I will make sure that no body from my friends and my acquaintances buys a flat from Eldeco".
To my utter disbelief the person said "if you want to do so, then sir that is your problem".

Shocking, isn't it? but true to the last word. With persons like this in the marketing department, not even God can help Eldeco. Not to talk about the poor people like us who have been hoodwinked by Eldeco to buy a flat. :-(

Eldeco cares ;-)

Ever since we moved to our new house at Eldeco Ananda we have been facing a lot of problems and have been reporting it to the authorities. And it seemed that they didn't care and that all our pleas were falling on deaf ears. This was the story of all the residents here. But we were in for a "surprise". On April 4th, two of the Eldeco representatives came to our house asking if are facing any problems in our house. We thought that Eldeco finally has cared about us helpless people. But it seems that it was all a cruel joke on their part. When we asked why they said that they have got an email from us regarding our complaints. The strange thing is that we haven’t written any email to any one in Eldeco about anything.

The two things close to an email that come my mind are either an email from RWA (residents welfare association) or a blog that Sonal has been maintaining chronicling all our troubles with Eldeco.

If it’s the email from RWA managing committee kudos to them to finally get things moving.

But if it is the blog that Sonal has been maintaining that I think she has been partially successful in achieving the goal of generating enough bad publicity which will make Eldeco care about us.

Sonal maintains her blog at http://sonalgoyal.blogspot.com and one of the things that she writes about is our troubles at Eldeco Ananda and the lackadaisical attitude of Eldeco in addressing the issues raised by us. Off late the blog has been getting a lot of hits regarding Eldeco and Mr. Pankaj Bajaj, one of them being “Pankaj bajaj scam”!!. It does not seem strange after what have been through, but I wonder who else would have connected Mr. Bajaj with a scam.